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2011/12/27

Moving Services

The big name moving services are big because they focus on customer service. They treat the customer right and the customers appreciate this and recommend their friends and family to the moving company. Word of mouth recommendation more so than any amount of independent research is the source of much business.

Doing research on a moving company is a good idea regardless of the reputation they have attached to them. It is a good idea to consider what kind of moving services a company offers. Consider whether the company offers movers for help or just the truck and the customer has to move their own stuff.

Considerations should also be made with regards to price. A company might be inexpensive when it comes to the price of a truck, but may charge an exorbitant amount when it comes to mileage. Money can be saved with the utilization of a flat rate option if a moving company offers one.

The kinds of moving services offered should be another selling point. If a customer has a lot of sensitive materials they may not want some stranger looking through the materials. In this case movers might not be preferred. However, if a customer just has heavy furniture that needs to be carted off, movers might be beneficial.

Local moving services are highly attractive when it comes to moving to a neighboring city or within the same city. The idea of keeping money in a community is one that many people endorse. In these down economic times, a customer has to keep the bottom line in mind when considering what moving service to choose.

National companies may go as far to come to a customer’s home with a truck and pack everything themselves. The charge may be more, but so will the customer service. Customer service is a big selling point for many people.

Discussion: What are some horror stories you've had with moving services? What is the best experience you've had with moving services?

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